Recruitment 3 mins read
When to say "yes" to the job
"We would like to offer you the job!” The news we all want to hear after a job interview but should you accept the position without further consideration?
By Joanne Lea on June 29, 2017
Recruitment 3 mins read
"We would like to offer you the job!” The news we all want to hear after a job interview but should you accept the position without further consideration?
By Joanne Lea on June 29, 2017
3 mins read
The way we recruit and how we find the right talent is changing. We are now embracing an integrated Total Talent Management model to support our clients.
By James Potter on June 27, 2017
2 mins read
We’ve all seen examples of appalling customer service. Customers treated terribly on flights, customers at the sharp end of rudeness or simply poor service.
By Megan Joyce on June 21, 2017
2 mins read
It’s often said that competition breeds excellence and while that has an element of truth, there are many companies who claim to be “different than the rest”.
By Andy Cruickshank on June 20, 2017
2 mins read
With over 60,000 recruitment businesses in the UK alone, generating an annual UK revenue of 35 Billion – the business of people is a significant one.
By James Potter on June 15, 2017
2 mins read
What is the difference between Customer Service and Customer Experience? Which one is more important and how much should an organisation be focussing on it?
By Joanne Lea on June 13, 2017
2 mins read
Exciting new research from the Customer Age survey conducted by BPS World and One Poll shows that 94% of us are likely to check out a potential employer online.
By Joanne Lea on June 9, 2017
Our World 2 mins read
Our theme for May was “Curious and Creative” and this month we spent time on developing our creative thinking and problem solving skills!
By Joanne Lea on June 5, 2017