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BPS World Blog

Joanne Lea

Why should your organisation employ apprentices?

Joanne Lea Mar 5, 2018 6:56:59 AM

Nearly a million-young people were employed as apprentices in the UK during 2016-17* with a vast number of businesses realising the benefits of running an apprenticeship programme.

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Topics: Apprenticeship

Are you socially engaged?

Joanne Lea Oct 23, 2017 8:48:54 AM

BPS World are proud to have been listed for the second year as one of LinkedIn’s Top 25 Most Socially Engaged staffing agencies.

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Topics: Marketing

When to say "yes" to the job

Joanne Lea Jun 29, 2017 11:32:06 AM

“Congratulations - We would like to offer you the job!” This is the news we all want to hear after a job interview but should you accept the position without further consideration?

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Topics: Candidates

What is the difference between customer service and customer experience?

Joanne Lea Jun 13, 2017 11:45:24 AM

"Customer Experience" is a term we hear often but what does it mean? What is the difference between Customer Service and Customer Experience? Which one is more important and how much should an organisation be focussing on it?

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Topics: Business, Our People

What do you look for in a review?

Joanne Lea Jun 9, 2017 1:34:49 PM

Have often do you check a review before buying a product or booking a table at a restaurant?

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Topics: Business

May: a creative and curious month

Joanne Lea Jun 5, 2017 10:57:40 AM

Our theme for May was “Curious and Creative” and this month we spent time on developing our creative thinking and problem solving skills!

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Topics: Employees, Apprenticeship

April: A Good Delivery Month

Joanne Lea May 4, 2017 3:45:26 PM

April was the month we dedicated to GOOD delivery, ensuring all areas of the company were continuing to deliver to the highest standards. 

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Why we need creative thinking in the workplace.

Joanne Lea May 2, 2017 5:22:16 PM

What does creative thinking look like in the workplace? Many of us would consider it to be the graphics design department, perhaps a contemporary and stylish work space or a less formal dress code?

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Topics: Business, Employees


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