2 mins read
What is the difference between Customer Service and Customer Experience? Which one is more important and how much should an organisation be focussing on it?
By Joanne Lea on June 13, 2017
2 mins read
Exciting new research from the Customer Age survey conducted by BPS World and One Poll shows that 94% of us are likely to check out a potential employer online.
By Joanne Lea on June 9, 2017
Our World 2 mins read
Our theme for May was “Curious and Creative” and this month we spent time on developing our creative thinking and problem solving skills!
By Joanne Lea on June 5, 2017
2 mins read
To understand the requirements of a role and the culture of a company it involves emerging yourself within the company, its operations and processes.
By Tom Irvine on May 24, 2017
2 mins read
Research conducted by BPS World and OnePoll suggest culture, aspiration and flexibility are key to loyalty and tend to be linked directly to the employer brand.
By Natalie Spearing on May 23, 2017
Recruitment 2 mins read
CEO’s face challenges in driving their organisation forward, it is their priority to find the right solutions and recruitment strategies to grow their company.
By James Potter on May 18, 2017